About

Segue Consulting provides professional technical communication, Author-it consulting, and online communication services.

We specialise in:

  • Author-it consulting, training, and customising
  • Developing online help systems (both integrated and web-based)
  • Deploying content management systems (CMS)
  • Developing and deploying websites.

Segue Consulting based in Melbourne, Australia. We provide services for clients located in Australia, North America, Asia, Europe, and the Middle East.

Author-it Consulting and Training

Hamish Blunck (owner of Segue Consulting) is an Author-it certified consultant and acts as an advisor for clients both locally in Australia and internationally.

We specialise in all aspects of the Author-it content development lifecycle, including:

  • User and administration training for beginner and advanced users
  • Importing legacy content into Author-it
  • Customising output for Word, help, HTML, and Author-it’s WebHelp and Magellan templates – pushing beyond Author-it’s out-of-the-box look and feel
  • Advising on all aspects of Author-it configuration and best practices (including security and workflow)
  • Integrating Author-it with other processes and systems by providing the right processes and automation
  • Developing Author-it plug-ins and other programs that interact with Author-it.